Privacy Policy

This policy explains how PROVALLEY SOLUTIONS SDN. BHD. ("ProValley", "we") handles personal data collected through this website. It is written to meet the requirements of the Personal Data Protection Act 2010.

What we collect

When you send an enquiry we collect your name, company, email address, phone number, industry and the details you write in the form. We also record the date and time of your consent, the page you sent the form from and your IP address, so we can show that consent was given and protect the form from abuse.

If you accept analytics cookies, Google Analytics collects anonymised information about how the site is used, such as pages viewed and the type of device.

How we use it

• To reply to your enquiry and discuss your requirements.
• To send you a confirmation that we received your enquiry.
• To keep a record of business correspondence.
• To understand which pages are useful, if you accepted analytics cookies.

We do not sell personal data and we do not use enquiry details for marketing without asking you first.

Who we share it with

Only with service providers who help us run this website and our email, under confidentiality obligations, or where the law requires it.

How long we keep it

Enquiries are kept for as long as needed to respond and manage any resulting business relationship, and then deleted or anonymised.

Your rights

You may ask to access or correct your personal data, or withdraw consent, by emailing us at the address on our Contact page. We will respond within 21 days.

Contact

Questions about this policy can be sent to the email address listed on our Contact page.